Welcome the Janus Student Zone Account page! Here you will find information on how to service your insurance plan whilst you are traveling abroad. The information provided here is designed to assist you in case you need to use your insurance plan.
Video Tutorials
We have a range of online videos which will help you learn more about your insurance plan, guide you through the best way to complete a claim form (if requested to do so) and how to understand and interpret the EOB (Explanation of Benefits) once a claim has been completed.
Healthcare Systems
Learn more about healthcare system around the world, how to seek appropriate treatment and general tips for good health when abroad.
Seeking Treatment
What do you need to do if you are sick or injured? Find out the best way to use your insurance plan and receive treatment quickly.
Provider Locator Tool
If you need to find a provider near your location, please use the online provider search tool to locate the nearest affiliate doctor/ hospital.
Claims Information Center
Find out about how to submit your claim form, where to submit a claim form, what to do if you need to find the status of a claim and much more.
Documents Download
We offer all your insurance plan documents, such as insurance brochure, policy conditions and how to obtain a new copy of your insurance ID Card.
Making Plan Changes
Should you need to extend your insurance plan, please follow the guidelines here in order to get your coverage extended.
